Membership Suite
A complete membership management ecosystem designed for the world's most distinguished private clubs and hospitality brands.
A complete membership management ecosystem designed for the world's most distinguished private clubs and hospitality brands.
From the moment a prospective member submits an application to the day they walk through your doors, Loyalist orchestrates every touchpoint with precision and elegance.
Dynamic guest-facing application forms with PDF club overviews, nomination workflows, and an internal approval pipeline.
End-to-end management from welcome emails and status workflows (active, paused, resigned) to upgrade/downgrade processing, notes, tagging, and reporting.
Centralized member profiles with dynamic fields, reciprocal club listings, dining management, real-time updates, and administrative push notifications.
Multiple tiers, flexible pricing, billing frequency controls, perks and benefits assignment, guest pass allocation, and companion privilege management.
Automated recurring billing, stored payment methods, intelligent retry logic for failed payments, refund processing, and ACH payment support.
Email marketing, SMS marketing, renewal notifications, push alerts, and targeted announcements — all automated and beautifully branded.
Create and publish events with multiple ticket types, pricing tiers, capacity controls, real-time sales tracking, and in-app check-in attendance tracking.
A polished member-facing application for event registration, dining reservations, benefits access, payment management, and Apple Wallet integration.
A beautifully crafted mobile experience that puts your club in every member's pocket — elegant, intuitive, and deeply personal.
Browse, RSVP to free events, and purchase tickets for paid programming — all within the app experience.
View dining options, create restaurant bookings, modify reservations, update guest counts, and request culinary concierge.
View full membership benefits, reciprocal club access, and personal perks — all in one clear, branded view.
Two guest pass types — companion passes and reservation passes — managed and redeemed seamlessly in-app.
Update payment methods, view billing history, and manage house account balances from the member dashboard.
Apple Wallet integration with custom club colors and benefits summary — a digital membership card always at hand.
We understand that transitioning a private club to a new platform requires care, precision, and patience. Our phased onboarding ensures nothing is missed and every team member is confident before launch.
We begin with deep-dive sessions to understand your club's unique DNA — membership tiers, operational workflows, branding requirements, and integration landscape.
Your dedicated team configures every aspect of the platform — from membership tiers and billing rules to application forms, event templates, and the Members App experience. Your brand is woven into every screen.
Member data is migrated with meticulous care. Every record is validated. Your team gets hands-on access to a staging environment, and we run end-to-end tests across every workflow before anything goes live.
We go live with a carefully choreographed launch plan. Your staff receives comprehensive training, members are introduced to the new app, and our team stays embedded for the first month to optimize and refine.